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Based in Pocatello, Idaho. We can coordinate local drop-off or a pickup arrangement.

Originals are handled carefully and returned. For your protection, please count or review your originals at drop-off/pickup. Any concerns about missing originals must be reported within 48 hours of return.

I confirm I will review and count my originals at drop-off/pickup and I agree to the Service Terms.

Service Terms & Handling Policy

Intake review: At drop-off and pickup, the client agrees to review and count their originals. A written or verbal quantity estimate will be noted.
Scope of responsibility: Pokey Image Services is responsible only for items actually received and scanned. We are not responsible for items not included in the delivered batch or not presented at intake.
Reporting window: Any concerns about missing items must be reported within 48 hours of return.
Condition of materials: Pre-existing damage (tears, fading, stuck photos, brittle prints, or adhesive residue) is not our liability. We handle materials carefully and use non-destructive methods when possible.
Limited liability: In the unlikely event of loss or damage while in our possession, liability is limited to the cost of the service for the affected items.
Data delivery: Clients are responsible for backing up delivered digital files. We retain copies temporarily for delivery verification only.